WE DO MORE
Christoph Heuel, Managing Partner.
As a family-owned freight forwarding company, HEUEL LOGISTICS stands for transport and logistics solutions that go beyond standard services. Our goal is not just to move goods, but to actively shape logistics – personal, transparent, and reliable.
Our guiding principle, “WE DO MORE,” reflects how we work every day with customers, partners, and employees.
Your added value with HEUEL LOGISTICS at a glance
- High delivery reliability for your customers
Through a high-performance transport system, a proven multi-pillar operating model, and stable partner networks, we deliver reliable transport solutions – even during periods of high utilization. - Reliable Capacity Commitment
As a freight forwarder with our own infrastructure, we provide predictable transport capacity for general cargo, less-than-truckload (LTL), and full truckload (FTL) shipments. - Transparent flow of goods
Modern information systems provide real-time shipment status updates, including tracking & tracing, status notifications, and KPI reporting. - Proactive communication and short response times
We identify deviations in the transport process at an early stage and actively inform you – instead of just reacting.
Industry expertise that creates operational security
Years of experience with industry-specific products and material flows enable us to design practical and forward-looking transport and logistics solutions. Whether sensitive goods, bulky shipments, or time-critical transports – our team understands the requirements behind your shipment.
This deep understanding of goods and processes forms the foundation for smooth operations and reliable results.
Typical industries we serve include:
- Automotive and industrial goods (steel, non-ferrous metals, aluminium, etc.)
- Chemicals, electrical engineering / mechanical engineering
- Paper and packaging
- Retail and consumer goods
Personal support instead of anonymous shipping
At HEUEL LOGISTICS, transport orders are never handled anonymously. Every customer is assigned a dedicated personal contact who understands individual requirements and oversees the entire transport chain.
Our customers benefit from direct accessibility, short decision-making paths, and tailored consulting – 24/7, without waiting loops or call centers. This commitment to personal service is a core element of our quality standards.
Our multi-pillar model ensures delivery reliability for your customers
Company-owned fleet
High share of in-house vehicles for reliability
- Over 100 state-of-the-art trucks for long-distance transport
- Large fleet for regional distribution
- Efficient transhipment facilities
Transport partners
Long-standing partners & permanent company vehicles
- Over 150 contractually bound transport partners
- Dispatching managed in-house by HEUEL LOGISTICS transport management
Networks
Resilient general cargo network with over 200 partners
- In case of capacity constraints, we rely on proven alternatives
Hybrid systems
Maximum availability through a combination of shipping methods and routes
- System transport for general cargo
- System shipping of XXL long-length goods
- Direct line transport (LTL/FTL)
Digital transparency – personalised support
The decisive added value at HEUEL LOGISTICS lies in the combination of digital transparency and personal support. Our customers don’t just receive data – they have dedicated contacts who interpret, explain, and act on this information whenever needed.
This way, transparency becomes more than an overload of information – it turns into a powerful control tool for your transport and logistics processes.
Active monitoring instead of pure status display
- State-of-the-art digital dispatch and fleet management systems
- Real-time driving time management of trucks, including ETA time transmission
- Proactive deviation monitoring
At HEUEL LOGISTICS, transparency means more than simply providing information – it means active monitoring of time-critical transports. Our systems support the supervision of sensitive shipments and enable fast, targeted responses in the event of deviations.
Transparent goods handling
- Shipment-specific video documentation during our handling processes
- Enhanced security through digital size and weight recording
These measures are complemented by digital processes, such as shipment-specific documentation during handling operations and the capture of relevant transport data. This creates an additional layer of security for your goods flows.
Online customer platform
Our digital systems ensure a continuous flow of information throughout the transport chain. This includes:
- Shipment tracking (tracking & tracing)
- Real-time status updates
- ETA notifications for improved planning
- Digital delivery and billing documents
- KPI evaluations and delivery performance analyses
Any deviations in the transport process are identified at an early stage and communicated proactively – not only upon request.
